Shipping & Returns

Every House of Hamlouchi piece is sourced directly from Morocco through our own family and sent specially for you, rather than pulled off a shelf in a warehouse.

Shipping

  • Free worldwide shipping on every order.
  • Delivery: because each piece is sourced individually in Morocco, please allow around 2 to 3 weeks to arrive. Every order ships tracked.
  • We will email you when your order is confirmed and again when it has shipped with your tracking link. If anything is ever delayed, we will reach out personally.

Returns & exchanges

We want you in the right piece. If your item arrives damaged, faulty, or not what you ordered, contact us within 7 days of delivery and we will make it right with a replacement or refund.

For sizing exchanges, reach out within 7 days of delivery and we will help on a case-by-case basis. Because items are sourced to order from Morocco, please use the Size Guide before purchasing, and message us if you are unsure.

Questions? Contact us any time and a real person will help.